Terms of Service

These Terms of Service govern your use of our stores at sslstore.in and buyssl.in, both operated by Foxelpie India Pvt Ltd (GSTIN 24AAECF3770B1Z2) ("we", "us"). This is a draft for review by our legal advisers. By placing an order you agree to these terms together with the applicable Subscriber / Reseller / End-User Agreement of the Certificate Authority that issues your certificate.

Who we are

We are an authorised reseller of SSL/TLS certificates and related web-security products. Certificates are issued by third-party Certificate Authorities and are subject to their validation requirements, warranties and agreements; we are not the issuing authority.

Your account

You can order without creating an account first - we create one from your checkout details and email you a link to set a password and manage your certificates. You are responsible for keeping your login credentials secure and for activity under your account.

Orders, pricing and GST

Prices are shown in Indian Rupees. GST is applied according to your place of supply - CGST + SGST for supplies within Gujarat, IGST for other Indian states, and 0% (zero-rated under LUT) for eligible exports and verified SEZ supplies. We may correct pricing or catalogue errors before an order is confirmed. An order is confirmed once your payment is verified through a signed payment-gateway webhook, after which we raise a GST tax invoice.

Payments

Payments are processed by our payment gateways (such as Razorpay). We never see or store your full card details - they are handled by the gateway. Certificates are placed with the Certificate Authority only after your payment is verified.

Validation and issuance

Issuance is subject to successful domain and/or organisation validation by the Certificate Authority. Timelines depend on the product and validation type. Reissues and replacements during the certificate's validity are provided free where the Certificate Authority allows it.

Acceptable use

You agree not to use our stores or any certificate for unlawful, fraudulent or abusive purposes, or in breach of the Certificate Authority's agreement. Certificates obtained through fraud or misrepresentation may be cancelled or revoked.

Refunds

Refunds and cancellations are governed by our Refund Policy.

Limitation of liability

To the extent permitted by law, our liability for any claim relating to a certificate is limited to the amount you paid us for that certificate. Any relying-party warranty offered by the Certificate Authority is provided by them under their own terms.

Governing law

These terms are governed by the laws of India, and the courts at the location of our registered office in Gujarat have jurisdiction, subject to review by our legal advisers.

Contact

Questions about these terms can be sent to our support team.